The world’s most exceptional hotels all have one thing in common – outstanding personal service. It’s the most elusive of all qualities, so how do you achieve it consistently? Oliver Raggett, General Manager of The Chesterfield Mayfair, shares some invaluable insights. Read more...
Darren Briggs, Head Concierge of the Chesterfield Mayfair, reveals one of London’s best kept shopping secrets. Burlington Arcade is a godsend for those who seek something that’s definitely out of the ordinary, but don’t want to take all day about it.
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