The world’s most exceptional hotels all have one thing in common – outstanding personal service. It’s the most elusive of all qualities, so how do you achieve it consistently? Oliver Raggett, General Manager of The Chesterfield Mayfair, shares some invaluable insights. Read more...
Sandra Anido, General Manager of the Egerton House Hotel, has been watching the hotel’s legendary Head Barman, Antonio Pizzuto, prepare what connoisseurs agree are the best martinis in London. And the secret ? Well, they’re not shaken. And they’re not stirred… Read more...
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