LATEST POSTS 
A woman with bottleNovember 1, 2010
The world of wine has always been an exclusively male domain, but the diminutive Lia Poveda, Sommelier at the Milestone Hotel, has more than enough passion to change all that – as this interview reveals. Read more...
Podcast – Challenges of a five star hotelOctober 22, 2010
Roger Collis interviews Andrew Pike, General Manager of the five star Milestone Hotel in Kensington, London. Andrew discusses the opportunities and challenges of the luxury hotel market. Read more...
Things you never knew about HalloweenOctober 18, 2010
The Milestone Hotel’s Head Chef, Ryan O’Flynn, has been busy preparing his Halloween menu – and he’s discovered some frightening facts in the process. Read more… Read more...
The Holy Grail of great hospitalityOctober 1, 2010
The world’s most exceptional hotels all have one thing in common – outstanding personal service. It’s the most elusive of all qualities, so how do you achieve it consistently? Oliver Raggett, General Manager of The Chesterfield Mayfair, shares some invaluable insights. Read more...
London Bridge is falling downSeptember 23, 2010
Running through the middle of the London, the river Thames is the capital’s oldest landmark, with many famous bridges. David Eck, Executive Vice President of Marketing at Red Carnation Hotels, dredges up some little known facts about the oldest of them. Read more...
Lies, damn lies and cigarsSeptember 14, 2010
Dirk Crokaert, General Manager of the Montague on the Gardens, discovers some fascinating facts amidst the clouds of smoke. Read more...
Top Treasures at Buckingham PalaceJuly 5, 2010
Malcolm Hendry, General Manager of the Rubens at the Palace, reveals some of the magnificent treasures you can see on a tour of the State Rooms in Buckingham Palace this summer. Read more...
Successful Shopping ShortcutsMay 6, 2010
Darren Briggs, Head Concierge of the Chesterfield Mayfair, reveals one of London’s best kept shopping secrets. Burlington Arcade is a godsend for those who seek something that’s definitely out of the ordinary, but don’t want to take all day about it. Read more...
