LATEST POSTS 
The Holy Grail of great hospitalityOctober 1, 2010
The world’s most exceptional hotels all have one thing in common – outstanding personal service. It’s the most elusive of all qualities, so how do you achieve it consistently? Oliver Raggett, General Manager of The Chesterfield Mayfair, shares some invaluable insights. Read more...
London Bridge is falling downSeptember 23, 2010
Running through the middle of the London, the river Thames is the capital’s oldest landmark, with many famous bridges. David Eck, Executive Vice President of Marketing at Red Carnation Hotels, dredges up some little known facts about the oldest of them. Read more...
Top Treasures at Buckingham PalaceJuly 5, 2010
Malcolm Hendry, General Manager of the Rubens at the Palace, reveals some of the magnificent treasures you can see on a tour of the State Rooms in Buckingham Palace this summer. Read more...
Twenty-One Top Writing TipsJune 8, 2010
Summer Lodge Country House Hotel, Restaurant and Spa recently hosted a series of writers’ workshops and literary discussions. “The hotel has close associations with Thomas Hardy,” explains Charles Lotter, General Manager, “so it seemed appropriate. The famous novelist lived nearby and the hotel is at the very heart of the Wessex landscape he immortalised.” Read more...
Discovering Deepest DorsetMay 21, 2010
Dorset is one of England’s best kept secrets. The lush countryside and stunning coastline hide a host of treasures and the best way to discover them, suggests Charles Lotter, General Manager of Summer Lodge country house hotel, restaurant and spa, is on foot. Read more...
Successful Shopping ShortcutsMay 6, 2010
Darren Briggs, Head Concierge of the Chesterfield Mayfair, reveals one of London’s best kept shopping secrets. Burlington Arcade is a godsend for those who seek something that’s definitely out of the ordinary, but don’t want to take all day about it. Read more...
Hunting for Treasure in LondonApril 16, 2010
Jim Cameron, Concierge of the Milestone Hotel, has been helping guests hunt down all manner of rare collectables for years. One secret is knowing where to start. Read more...
Behind Closed Doors in BloomsburyFebruary 2, 2010
Dirk Crokaert, General Manager of The Montague on the Gardens in Bloomsbury, takes an irreverent look at the group of writers, artists and thinkers who, whilst inspiring much fear and loathing, put this delightful area of London well and truly on the cultural map. Read more… Read more...
